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Psychology & Counselling Support for WorkCover Claims, Wherever You Are

Equana Minds provides Telehealth psychology and counselling for workers compensation claims across Australia.

Submit Your Application

Workers Compensation Psychology and Counselling Support, Australia-wide

Equana Minds provides telehealth psychology and counselling for injured workers with a WorkCover or workers compensation claim. Our clinicians, who include registered psychologists, clinical psychologists, registered counsellors and accredited mental health social workers, are registered across various State schemes, and we liaise with your case manager or insurer, invoicing and reporting for you.

If you are a case manager or rehabilitation provider / consultant, you can refer a claim here.

Workers Compensation Steps for Psychology and Counselling Support

  • 1) Submit Your Claim Details

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    Submit your information, claim number and case manager details. Don't have them all? Submit what you have and we'll assist.

  • 2) Select Your Therapist

    Digital health and safety management icons representing workers compensation services at Equana MInd.

    Browse psychologists and counsellors registered under your scheme.

  • 3) Book Your Appointments

    Calendar with a checkmark symbol representing workers' compensation scheduling and approval.

    Once your case manager / insurer approves treatment, we can book you in for your sessions.

  • 4) Telehealth Sessions

    Online therapy session with a therapist and client via video call at home.

    Meet your therapist by secure video from your preferred location.

Submit Your Application

Find a workers compensation psychologist or counsellor in your State.

Every scheme works differently, from iCare NSW to WorkCover Queensland, WorkSafe Victoria and ReturnToWorkSA. Choose where your claim was lodged.

See Your State To Find A Workers Compensation Therapist

WorkCover Queensland

Psychology & Counselling Support from Clinicians who speak:

English, Mandarin, Hindi, Urdu, Gujarati, Punjabi, Polish & more

iCare New South Wales

Psychology & Counselling Support from Clinicians who speak:

English, Hindi, Polish, Russian & more

WorkSafe Victoria

Psychology & Counselling Support from Clinicians who speak:

English, Mandarin, Thai, Lao, Polish & more

WorkSafe ACT

Psychology & Counselling Support from Clinicians who speak:

English & more

WorkSafe Northern Territory

Psychology & Counselling Support from Clinicians who speak:

English & more

ReturnToWork South Australia

Psychology & Counselling Support from Clinicians who speak:

English, Farsi, Dari, Hazaragi & more

Comcare

Psychology & Counselling Support from Clinicians who speak:

English & more

Clinician and language availability varies by scheme. All our psychologists and counsellors practice in English.

Start your workers compensation psychology referral. Tell us about your claim and we’ll respond shortly. You may not need insurer approval to get started, and there’s no cost to enquire.

Workers Compensation Client Form

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Workers Compensation Referrals For Case Managers

Need a psychologist or counsellor for an injured worker on your caseload? We accept referrals in most States and Territories, confirm receipt quickly, and provide the assessment and progress reports your scheme requires.

Telehealth removes travel costs and location as barriers, which matters for regional workers and those on restricted duties. Clinicians with languages other than English are available where that suits the worker.

See further information for Case Managers.

Therapists for Workers Compensation Support

Frequently Asked Questions

  • Do I need approval from my Case Manager or Insurer before I start?

    You may not need approval just to enquire – reach out and we’ll guide you through what your scheme requires.

  • Will this cost me anything out of pocket?

    Sessions are invoiced directly to your insurer as part of your claim, so there’s no cost to you to enquire or get started. Approval may be required from your insurer or case manager before your first session can be confirmed.

  • How soon can I get an appointment?

    Once your treatment is approved, we book you in with a clinician suited to your needs and preferred availability.

  • Are sessions available in languages other than English?

    All clinicians practice in English, with a second or more language available for many clients where that’s useful.

  • What if I can’t find my state or insurer listed?

    Send us your details and we’ll let you know if we can help, even if your scheme isn’t shown above.

If you are in crisis or immediate danger, please call 000 in Australia. For 24/7 crisis support, call Lifeline on 13 11 14.

If you are located overseas, please use these crisis contact resources for assistance.