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Psychology & Counselling Support for Your Workers Compensation Caseload, Wherever Your Client Is

Equana Minds provides Telehealth psychology and counselling for injured workers across Australia, coordinated directly with you.

Refer A Client

Coordinated Workers Compensation Psychology and Counselling Care for Return-to-Work

Equana Minds works closely with case managers and rehabilitation providers to help injured workers recover and return to work safely. Following a thorough initial assessment, our clinicians, who include registered psychologists, clinical psychologists, registered counsellors and accredited mental health social workers, develop a tailored treatment plan with your client and use outcome measures to track progress.

All care is evidence-based, reasonable and necessary, and in line with scheme guidelines. We liaise with you directly on assessment, progress reporting and invoicing.

Are you the injured worker, not the case manager? You can begin your referral here.

How Referrals Work for Case Managers

  • 1) Refer Your Client

    Document icon with a paper plane symbol representing communication or sending information.

    Send us the worker's details, approval details, claim number and your contact details. Don't have everything yet? Submit what you have and we'll follow up.

  • 2) We Assess & Match A Therapist

    Digital health and safety management icons representing workers compensation services at Equana MInd.

    We conduct an initial assessment and match your client with a psychologist or counsellor experienced in their injury type and return-to-work goals.

  • 3) We Confirm and Book

    Calendar with a checkmark symbol representing workers' compensation scheduling and approval.

    Once treatment is approved, we book the client in and confirm the appointment with you.

  • 4) Reporting and Invoicing

    Online therapy session with a therapist and client via video call at home.

    We track progress against the plan, provide the reports your scheme requires, and invoice the insurer directly.

Refer A Client

Find a Workers Compensation Psychologist or Counsellor to Support Your Client’s Recovery

Every scheme works differently, from iCare NSW to WorkCover Queensland, WorkSafe Victoria and ReturnToWorkSA. Choose where your client’s claim was lodged.

View Your Client's State To Find A Workers Compensation Therapist

WorkCover Queensland

Psychology & Counselling Support from Clinicians who speak:

English, Mandarin, Hindi, Urdu, Gujarati, Punjabi, Polish & more

iCare New South Wales

Psychology & Counselling Support from Clinicians who speak:

English, Hindi, Polish, Russian & more

WorkSafe Victoria

Psychology & Counselling Support from Clinicians who speak:

English, Mandarin, Thai, Lao, Polish & more

WorkSafe ACT

Psychology & Counselling Support from Clinicians who speak:

English & more

WorkSafe Northern Territory

Psychology & Counselling Support from Clinicians who speak:

English & more

ReturnToWork South Australia

Psychology & Counselling Support from Clinicians who speak:

English, Farsi, Dari, Hazaragi & more

Comcare

Psychology & Counselling Support from Clinicians who speak:

English & more

Clinician availability varies by scheme. All our psychologists and counsellors practice in English, with second languages available.

Start a workers compensation referral for your client’s recovery Tell us about your client’s claim and we’ll respond shortly. You may not need insurer approval to get started, and there’s no cost to enquire.

Workers Compensation Case Manager Form

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Workers Compensation Referrals for Case Managers

Need a psychologist or counsellor for an injured worker on your caseload? We accept referrals in most States and Territories, confirm receipt quickly, and provide the assessment and progress reports your scheme requires.

Telehealth removes travel costs and location as barriers, which matters for regional workers and those on restricted duties. Clinicians with languages other than English are available where that suits the worker.

Submit the referral here.

Therapists for Workers Compensation Support

Frequently Asked Questions

  • How do I refer a client?

    Complete the referral form above with your client’s claim and contact details, and we’ll be in touch to confirm. You can also contact us via referrals@equanaminds.com.au.

  • What States and schemes do you work with?

    Most State and Territory schemes, including WorkCover Queensland, icare NSW, WorkSafe Victoria, ReturnToWork SA and Comcare.

  • Can the client choose their own therapist, or do you match them?

    We match based on injury type, availability, preferred language and return-to-work goals, and clients can also browse and choose from there.

  • Are your clinicians registered and qualified?

    Our clinicians include registered psychologists, clinical psychologists, registered counsellors and accredited mental health social workers, registered under the relevant State schemes.

  • How is invoicing handled?

    We invoice the insurer directly, so there’s no back-and-forth admin required from you.

  • Do you provide progress and assessment reports?

    Yes, the assessment and progress reporting your scheme requires, in line with treatment being reasonable and necessary.

If you are in crisis or immediate danger, please call 000 in Australia. For 24/7 crisis support, call Lifeline on 13 11 14.

If you are located overseas, please use these crisis contact resources for assistance.